Webinar – How to get Real Feedback from Executive Clients with Dr Hélène Seiler – Tuesday 19th of November 2019 at 6.30 p.m.

19 Nov 2019 - 18:30 - 20:00  + Ajouter à mon Agenda Google  + iCal export



Helene Seiler 3a1ICF Paris Île de France proposes

ICF Paris International Webinar

How to get Real Feedback from Executive Clients

with Dr Hélène Seiler,

Tuesday 19th November 2019

from 6.30 p.m. to 8.00 p.m.

by Zoom Webinar


Programme – in English

Co-organised by

 Jo Leymarie, Manuela Marquis, Nathalie Thoumyre and Julie Cummings-Debrot

During her doctoral research, Dr Hélène Seiler asked why executive clients were so often absent from the debate around coaching effectiveness and what could be done to increase their share of voice.

A lot of the current evaluation methods take place after the coaching has ended, yet it is vital to give a real voice to the executive client and to identify what’s working best during the coaching process.

In this interactive session, Dr Hélène Seiler will invite executive coaches to reflect on how to use their clients as a source of developmental feedback.

  • In the first part of the discussion she will make the case for client feedback, introducing its key benefits for both the client and the coach.
  • In the second part she will introduce the key executive coaching behaviours warranting client feedback, based on a 3-year research project she completed in 2018.
  • The third part of the discussion will be an opportunity to reflect on ways to solicit client feedback without compromising the quality of the coaching process.

This presentation interrogates and deepens the current competency model used by ICF by introducing the client perspective. It also provides a practical approach to solicit client feedback.

Take Aways

  • At the end of the webinar, participants will have acquired practical knowledge about how to use client feedback effectively.

1.5 CCEUs will be awarded for participation in this event

The session requires no pre-work from participants. It will be interactive by soliciting participant’s reflections and questions after each key point. Interested participants will receive a copy of the slides.


Dr Hélène Seiler, a US-based executive coach and supervisor with over 25 years of experience in leadership development and talent management, has been coaching and training executives since 2001. Born in France, she has worked and lived in North-America, Western Europe and South-East Asia. A Master Certified Coach with the International Coach Federation since 2007, she holds a Master of Science in Management with HEC School of Management, a Graduate Diploma of Ontological Coaching with Newfield Institute, a Diploma in Coaching Supervision with Coaching Supervision Academy and a Doctorate in Coaching and Mentoring from Oxford Brookes University.

ICF Paris International. is an English-language initiative by ICF Chapter Paris Ile de France. The events create an opportunity for the international coaching community to get together in Paris. Internationally renowned and diverse guest speakers are invited to share about trends, best practices, methodologies, tools with the coaching community in France. The events are open to all nationalities, to both ICF members and non-members.

We welcome your contributions to make our events successful. Please contact one of our ICF Paris International team members within our chapter to share your suggestions, contacts and proposals:

Manuela Marquis (Manuela.marquis@coachfederation.fr)

Jo Leymarie (jo.leymarie@coachfederation.fr)

Compulsory inscription on the ICF France website
This is a Free of Charge webinar that is reserved for ICF members. Please log in to ICF in order to register.

The Zoom link will be sent one week before the webinar.


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